HOLIDAY SHIPPING SCHEDULE:
Holiday schedule applies to U.S. orders only.
Dec 14 - Last day for Economy, Order by 1PM EST
Dec 18 - Last day for Standard, Order by 1PM EST
Dec 19 - Last day for Expedited, Order by 1PM EST
Dec 20 - Last day for Two Day, Order by 1PM EST
Dec 21 - Last day for One Day, Order by 1PM EST
Holiday schedule applies to U.S. orders only.
We offer fast, reliable shipping via USPS, FedEx, DHL & UPS on orders shipped within the United States. ONLINE ORDERS $49+ QUALIFY FOR FREE SHIPPING. Free shipping is also available on Canadian orders of $100 or more. Phone orders will incur an addtional $3 shipping & handling fee.
Domestic Shipping-Cost Breakdown
Orders under $49
|ECONOMY||$2.99||6-10 Business Days|
|STANDARD (BEST VALUE)||$4.99||3-6 Business Days|
|EXPEDITED||$9.99||2-3 Business Days|
|TWO-DAY||$11.99||1-2 Business Days|
|ONE-DAY||$24.99||1 Business Day|
|ECONOMY||FREE||6-10 Business Days|
|STANDARD (BEST VALUE)||$3.99||3-6 Business Days|
|EXPEDITED||$7.99||2-3 Business Days|
|TWO-DAY||$9.99||1-2 Business Days|
|ONE-DAY||$22.99||1 Business Day|
Note: Expedited orders received after 1:00PM Eastern Time may not ship until the following business day. Please allow 2-3 additional days for larger orders. Expedited methods require a physical address. No P.O boxes. All shipment to APO, FPO and DPO addresses are sent via USPS. Due to military handling time and location, this process can take up to four weeks for delivery. Because we want to ship your order to you quickly, your order might ship in more than one package.
Standard and Priority shipping will travel with USPS/DHL Global Mail, while Ground, Two Day and Next Day will travel with FedEx.
INTERNATIONAL SHIPPING: For orders with billing and shipping information outside of the United States and Canada please visit http://www.cepsports.com/ for international dealers.
Canada Shipping: Canadian shipping is FREE on orders of $100 or more an donly $9.95 on orders under $100. Shipments to Canada are made via DHL Global Mail or USPS Global Mail with final delivery by Canada Post. Shipments typically take 7-10 business days for delivery, but may take longer due to customs delays. Taxes and duties fees will be collected at the time of delivery. We are not responsible for these costs. Any paperwork required by the destination country will be completed at the time of shipment and can not be changed or altered. Prices listed are in US Dollars.
Tracking: If an email address was provided, tracking information will be sent upon shipment. Most orders are shipped the same or next business day. This e-mail will contain shipment details including a tracking number and a link to the carrier's website. To track the order, click on the provided tracking number. To track an order on CEPCompression.com, visit Order Status page, or log in to your account.
For more information, please email or call , Monday through Friday: 9AM-5:30PM EST, and Saturday 10AM-2PM EST.
This policy is subject to change without notice.
Our return policy is as simple as it gets. If you don't like it, send it back. If it wears out early, we'll replace it. Here's the nitty gritty:
30-day no questions asked money-back guarantee
We are so confident that you'll love our product that we offer a no questions asked 30-day money back guarantee. if you are unhappy with your CEP product for any reason within the first 30 days, we'll gladly give you a full refund. To coordinate your return or exchange, please contact our customer service team via email at [email protected] or you can call us toll-free at 888-519-2338. Please note: If you purchased your CEP product from one of our retailers, you'll need to coordinate the return with them.
6-month compression guarantee
We guarantee the compression of our products for 6 months from the date of purchase. If for any reason during that time, you feel your socks are no longer providing the proper level of compression, simply contact us and following the evaluation, we'll coordinate a replacement. To coordinate your replacement, please contact our customer service team via email at [email protected] or you can call us toll-free at 888-519-2338. Please note: If you purchased your CEP product from one of our retailers, you'll need to coordinate the evaluation & replacement with them. Return shipping charges are the responsibility of the customer. Most returns are processed within 2-3 weeks upon mailing. Please note that return shipping charges are the responsibility of the customer.
We are so confident that you’ll love our product that we offer a no questions asked 30-day money back guarantee. If you are unhappy with your CEP product for any reason within the first 30 days, we’ll gladly coordinate a return for a refund or an exchange. To coordinate your return or exchange, please contact our Customer Service team via email at [email protected] or you can call us toll free at 888-519-2338.
We do offer prepaid return labels for your convenience. To obtain a prepaid SmartLabel for returns, please contact our customer service team. A $6.95 fee will be deducted from your refund for use of the prepaid label. If you choose to ship it via other means, please be sure to use a traceable, insured method to ensure arrival to our facility. If using a prepaid SmartLabel, simply apply the label to the package and hand it to your postman. To request a special pickup, visit www.usps.com or call 1-800-ASK-USPS (1-800-275-8777). At this time we are unable to offer prepaid return labels for Canadian orders. Refunds may take 4-10 business days to post to your account after processed. For more information regarding credits to your account, please contact your card issuer or payment processor.